TRUCUT NZ RETURNS POLICY
- Always contact Trucut NZ prior to returning any goods -
General returns:
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1.) All returned products must be in resalable condition with original packaging with no labels/pricing stickers attached.
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2.) Trucut NZ will not accept goods returned for credit if they are non-stocked items and Trucut has had to order in especially.
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3.) Goods returned within 30 days of receiving - credited with no restocking fee.
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4.) Returned over 30 days of receiving - credited with 10% surcharge restocking fee plus a shipping fee for returns totalling more than $250+.
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5.) Products damaged or broken from misuse or operator error will not be accepted for credit.
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6.) A copy of original Trucut NZ invoice must be included with the returned goods.
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7.) Freight charge will be deducted from the credit from orders that were supplied free into store.
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Please find our Terms and Conditions here: www.trucutnz.com/terms-and-conditions
If you have any further questions or queries feel free to contact us by phone: 0800 65 69 11 or by email: enquiries@trucutnz.com |
