Always contact Trucut NZ prior to returning any goods.
1.) All returned products must be in resalable condition with original packaging with no labels/pricing stickers attached.
2.) Trucut NZ will not accept goods returned for credit if they are non-stocked items and Trucut has had to order in especially.
3.) Goods returned within 30 days of receiving - credited with no restocking fee.
4.) Returned over 30 days of receiving - credited with 10% surcharge restocking fee plus a shipping fee for returns totalling more than $250+.
5.) Products damaged or broken from misuse or operator error will not be accepted for credit.
6.) A copy of original Trucut NZ invoice must be included with the returned goods.
Please find our Terms and Conditions here: www.trucutnz.com/terms-and-conditions
If you have any further questions or queries feel free to contact us by phone: 0800 65 69 11 or by email: [email protected]